The staff was polite, accommodating, and responded promptly to requests. We greatly enjoyed being there. the setting was good and stunning for vacation. Even the Nikos Kazantzakis airport was not so far, 23 minutes drive away.

Tastefully decorated rooms with climate control, a private safe, and flat-screen television, facilities worked well...

we stayed there for vacation and had an awesome experience, would come there again. the hotel was wonderful and fairly clean, its location was amazing on the sea, fantastic service. enjoyed very kind staff. the breakfast looked delicious with lots of options.

I absolutely loved the elegant and charming decoration throughout the hotel. The beautiful artwork, cozy seating areas, and tasteful design made me feel right at home. The hotel's general areas were well-maintained and easy to navigate, perfect for senior people like myself. I also appreciated how accessible everything was, from the elevators to the spacious bathrooms. It was truly a delight to stay in such a thoughtfully decorated and senior-friendly hotel.

I would have preferred if the children working there were a bit more attentive to the needs of senior guests. Maybe a little more assistance with luggage or offering seating options would have made the vacation even better for us seniors.

Modern property in a nice building with wonderful views of the sea. Nicely decorated and stylish room, as well as helpful staff. - A lot of supplies in the room: a fridge, coffee/tea making machines, and a work desk. - Fantastic and perfect location, quiet area.

Perfect location, just steps away from Quad Safari. Really helpful staff throughout the hotel. - Overall, it has a quiet atmosphere. - Well-decorated unit equipped with an electric kettle and a fridge.

Our stay at the hotel was an incredible value for money. The room was beautifully designed, clean, and had all the necessary amenities. The location was perfect, away from the hustle and bustle but still close to everything. The staff, especially the morning breakfast cook and Iryna at the reception, were amazing and made our stay perfect.

the hotel was incredibly beautiful and had lovely views. the location was favorable near all the leisurely areas, Crete, and the sandy beach. 3. the room was nice with exceptionally comfortable beds. 4. the daily service was fantastic. 5. the ambiance was quiet.

The staff was extremely kind and friendly, providing helpful services such as car rentals and airport connections. The breakfast was delicious and varied, and the cleanliness of the hotel was excellent. The location, just 15-20 meters from the beach, was convenient for enjoying the seaside. the hotel provided a comfortable and relaxing experience.

Felt spoiled, nothing to complain about.

Staff incredible, going above and beyond. Pleasant, lovely reception chats. Fresh breakfast with plenty of choices and sea views. Clean, well-designed rooms with fridge and coffee machine. Convenient location near parking. Pool access from ground floor and private pool feel for some rooms. Comfortable rocky beach. Friendly and helpful staff, rich breakfast, clean hotel. Lively area but quiet hotel location. Nice lady at breakfast buffet.

my recent stay in hersonissos was fantastic. the enormeserenityspritz - adults only hotel exceeded my expectations with its friendly staff, delicious breakfast, and perfect beach location.

cleaning could be better.

the idea of having coffee & tea makers and a refrigerator in the double room was nice. the staff was so caring and helpful, which was much appreciated. 3. the property is located in the middle of the city.

great location, no noise from party street. AC, safe, bathrobes in room. Delicious breakfast with a stunning view. Friendly staff, helped with car rentals and sightseeing info. Close to the beach, not disturbed by nearby terraces. excellent experience at Enorme Serenity Spritz.

Small room, twin beds kept sliding apart.

The hotel has a perfect location with a stunning sea view. It is very close to leisurely areas, including an authentic Greek tavern and a small public beach. the staff is friendly, professional, welcoming and always ready to help. the hotel provides good and diverse breakfast and dinner, along with clean and nicely decorated rooms. the functioning air conditioning, numerous foreign TV channels and accessible Wi-Fi make for comfortable stays.

The hotel can be noisy at times, especially if you stay too close to the terraces or the music from nearby venues.

The breakfast and dinner offered a good variety of food. the sea view from the room was stunning and the location was perfect for getting to the nearby beach. the staff was friendly.

The hotel lacked Christmas decorations and felt cold and unwelcoming during the holiday season. the heating system was not functioning properly and made the room uncomfortably cold at night.